Customer Service Officer Required
23rd May 2023
Job description.
As a Customer Service Officer, you will be responsible for the safety and security of Templars Square Shopping Centre, its tenants and customers. Your day-to-day duties will include:
- Patrolling of a shopping centre including the surrounding area
- Performing regular health and safety checks
- Providing a safe environment for shoppers in all public areas
- Liaising with Store Managers and local authorities
- Regular and accurate report writing
- Dealing with first aid situations when they arise
- Carrying out any other reasonable management requests
- Proactive interaction with the general public offering superb customer service at all times
As a Customer Service Officer you will need:
- Valid SIA Licence and First Aid certification
- A valid CCTV Licence is desirable
- You must be flexible
- Highly motivated
- Excellent customer service skills
What you will get in return:
We understand that our people are our business and we want our colleagues to feel special. So, on top of the usual things you’d expect from a business like ours, we also reward you with:
- Pension scheme (eligibility rules apply)
- Training and development opportunities including NVQ’s, Diploma’s and more
- Free and confidential colleague welfare
- Health Care and Benefits scheme.
- Reward & Recognition Awards.
Job Types: Full-time, Permanent
Please contact Martin Wain on 01865 748864 or hand in your CV to the Management Suite within the centre.